What is Moderated Live Chat?
Live chat is like a cross between e-mail and a radio
phone-in, where you have the chance to put your
questions to the young actors at KidActors. It couldn't
be simpler! When you submit a question for the young
actor(s) it is sent to the moderator team in the live
chat. The team then makes a selection from all the
questions that have come in, and the best ones are
answered by the young actor(s). As the questions are
answered the responses appear on your PC screen for you
to read. You can then carry on asking questions
throughout the chat or, if you prefer, just sit back and
watch.
How do I send a question?
Just type your question in the box at the bottom of the
screen. e.g. What is your favorite novel? Then just
press the [Enter] or [Return] key on your keyboard. Your
question is then sent to the moderators for
consideration.
Why isn't my question getting answered?
There could be hundreds of other people in the chat
asking questions too. There isn't time to answer all the
questions. All the questions that are asked are sent to
the moderator team, who select the best ones and pass
them on to the young actor(s). Try and keep your
question(s) short and to the point, this will make it
easier for the actor(s) to answer.
Why can't I talk to the other people in the audience?
To keep things organized only the moderators and young
actor(s) are allowed to talk to everyone. If everyone in
the audience could chat to each other, chaos would
reign. But don't worry. The moderation team can see your
questions even though the other people in the audience
can't. You can only talk to other people if it is an
open chat room.
What's wrong? Nothing is happening in the chat
window!
Sometimes after joining the moderated live chat you may
find that it takes a few seconds, or even a minute or
two, for you to see anything. This is because you will
only be able to see questions and responses sent after
you have joined. Before you entered we may have
announced that the guest is taking a minute long break,
or a very long question has been asked which is taking
the guest a minute or two to consider before responding.
Please be patient.
I missed some of the chat, what do I do?
After the moderated live chat is finished, a complete
transcript will be available for everyone to read from
the main Chat section. It may take a day for this
transcript to appear while the moderation team correctly
formats it.Click "Chat,"
in the menu bar, to return to the main chat menu.
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